Client service

Simplify client communications and elevate client service

LEAP Enterprise empowers firms to modernise operations and deliver exceptional client service. Experience simplified and secure client communication through LEAP Enterprise's integrated, customisable client portal, where clients can easily sign documents electronically, share correspondence, accept payments and collaborate in real-time directly from your matter.

Secure document sharing made simple

Secure dataRevoke accessShare large filesYour firm’s brandGet paid faster

Safeguard your data with secure correspondence

Unlike email, which can be susceptible to cybersecurity breaches, hacking and unauthorised access, LEAP Enterprise offers a secure environment for sharing documents and working with clients. You can work confidently and securely, without worrying that yours or your clients' files will fall into the wrong hands. All data is stored on secure servers provided by Amazon Web Services, one of the world’s largest and most secure data storage providers.

Complete control over all your documents

Traditional email lacks the ability to revoke access to files once they are sent. With LEAP Enterprise, you can easily revoke or manage access to specific files at any time, ensuring confidentiality, data security, and compliance with regulatory requirements.

No size limits on document sharing

Many email providers impose limits on file sizes, resulting in lawyers sending large files via multiple separate emails or resorting to physical media like USB drives. These workarounds can introduce additional complexities, security risks, and inconveniences for all parties. With LEAP Enterprise, you can quickly share multiple files of any size in one go without limitations.

Enhance your firm’s client experience with custom branding

The more consistent your firm’s branding is, the more recognisable you will be to your clients. With our white labelling feature, your firm can display your own logo and colours in the Client Portal instead of the default LEAP Enterprise branding.

A smarter way to get paid

Get paid faster with LEAP Online Payments powered by FeeWise. Offer flexible plans, automate receipts and reminders, and send invoices or statements for clients to view securely online via browser, email, or their client portal.

Start work quickly

Backed by industry leaders DocuSign, our integrated electronic signatures shorten the time it takes for a matter to start.

By requesting a signature online, directly from the matter for your Terms and Conditions, you can begin working immediately without waiting for returned documents in the post.

Security and compliance

LEAP Enterprise is SOC 2 Type 1 compliant. This attests to our unwavering commitment to the highest standards for security and confidentiality in safeguarding our users’ data. Our internal security controls underwent a rigorous and independent audit by AssuranceLab, culminating in this certification for all LEAP subsidiaries. This accreditation validates our dedication to providing a secure and reliable solution.

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Collaborate effortlessly for an improved client experience

LEAP Enterprise provides enterprise law firms with the tools they need to deliver impeccable client service and access to information and services around the clock.

Through the dedicated client portal, fee earners can schedule appointments, accept online payments and share financial statements.

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