Frequently Asked Questions

LEAP Enterprise is the cloud-native legal platform built for ambitious, growing firms. It unites productivity, legal accounting, compliance, workflow automation, and Legal AI in one secure, connected system that empowers your teams to work smarter and scale with confidence.

LEAP Enterprise brings together enterprise-grade accounting, workflow automation, compliance oversight, Legal AI, and deep configurability into a single unified platform.

As the global leader for PMS, trusted by 65,000 lawyers across the UK and Ireland, and backed by ATI Global’s scale and innovation, LEAP Enterprise gives modern law firms the foundation to grow with confidence.

As our clients have expanded, so has LEAP. Firms that started small now lead across multiple offices and departments. LEAP Enterprise was created to meet the scale, complexity, and governance needs of larger firms—without losing the strengths that made LEAP trusted from the start.

Purpose-built for the demands of mid to large law firms, it delivers the advanced controls, workflows, reporting, integrations, and financial management that complex practices need to operate at scale.

LEAP Enterprise is designed to be simple and intuitive to use, and it comes with comprehensive customer support, training, and consultancy throughout the software's implementation and beyond.

Our UK-based customer support services include:

• Our transitions team manages phased data migrations when you switch systems.

• Our helpdesk team provides live chat and email support.

• Our Practice Productivity Advisors help you get the most from the software and introduce you to new features.

Additionally, you have access to a suite of online learning resources, including the LEAP Help Centre, our client webinar series, training videos, and LEAP University – our online learning platform.

For more detailed information about our customer support, visit our communities page here.

LEAP Enterprise is for firms that need enterprise-level financial control, advanced configurability, and seamless management across departments and offices. If your firm demands compliance oversight and deep integration, this is your platform.

It also supports multi-jurisdictional firms, providing teams with workflows, controls, reporting, and visibility to manage every department, office, and practice group within a single, connected platform.

LEAP Enterprise brings together best-in-class practice management and best-in-class legal accounting, powered by Efimis, our AI-enabled, browser-based financial platform built for law firms.

You get client, office, and nominal accounting; financial assurance; detailed reporting; compliance controls; and the financial management depth that large firms require.

Compliance is at the core of LEAP Enterprise. From regulator-compliant client account handling to conflict checks, approval chains, audit trails, and real-time dashboards, your firm stays ahead of SRA and MTD requirements without extra effort.

Yes. LEAP Enterprise bridges the gap between off-the-shelf software and bespoke solutions.

With configurable workflows, a managed API, and an extensible architecture, your firm can tailor the platform to your processes without sacrificing governance or control.

Traditional enterprise systems make you choose between rigid software and costly custom builds.

LEAP Enterprise offers a modern alternative: proven legal technology, enterprise configurability, built-in compliance, and ongoing innovation.

Read the white paper “Moving enterprise law firms beyond the custom toolkit” now.

Legal AI is built into LEAP Enterprise, delivering smarter insights, decision support, document automation, and workflow efficiencies where your teams need them.

LEAP Enterprise uses AI with guardrails. Your firm’s data remains secure and private, with AI operating only within the context of your matter.

Legal professionals can trust every AI-assisted output for security, compliance, and reliability.

Yes. LEAP Enterprise is built for deep integration. With a managed API, integration marketplace, and partner ecosystem, your firm can connect LEAP Enterprise to the technology stack you already rely on.

LEAP’s integrations connect your firm with the tools your teams use every day. From Microsoft 365, InfoTrack, File Republic, CRM, and legal apps - plus Zapier for endless integrations - streamline workflows, boost productivity, and work smarter without switching systems.

LEAP Enterprise gives you real-time dashboards, custom reporting, data visualisation, and performance insights across every department, office, and fee earner.

Leaders get the live operational and financial data they need to make confident decisions.

LEAP Enterprise is built on decades of legal technology expertise, strengthened by the experience of SOS, Linetime, and PracticeEvolve.

Our dedicated enterprise team brings deep knowledge supporting large law firms and complex operations.