Real people, real support

Dedicated Support for Family Law Professionals

At LEAP Family Law, we’re committed to helping you get the most out of your software. Our dedicated client care team offers personalised support designed to keep you working efficiently, so you can focus on what matters most - achieving the best outcomes for your clients.

A person wearing headphones works at a desk with dual monitors displaying software applications in an office environment.

Meet Your Family Law Client Care Team

Kane
Kane Anderson

Head of Client Success

1
Jordan West

Client Success Manager

A person with a bun hairstyle smiles while wearing a black zip-up jacket with "LEAP Family Law" embroidered on it, set against an orange background.
Jascinta Perrin

Client Success Manager

Sam
Sam Grimstead

Client Care Manager

Mark
Mark Sheiban

Client Care Specialist

Dragana Vujasinovic
Dragana Vujasinovic

Client Care Specialist

Zoe Hanley
Zoe Hanley

Client Care Specialist

Smiling woman with long dark hair, wearing a black top and necklace, against a gradient orange background.
Yashleen Dhot

Client Support Specialist

Client Care

Your Client Care Consultants

Need a hand getting the most out of LEAP? Our Australia-based Client Care Consultants are here to help you work smarter, faster, and with confidence.

With deep knowledge of family law and expert training across every part of LEAP, they provide practical, tailored support to help your firm thrive.

Getting in touch with Client Care

AskLEAP

Experience 24/7 support with AskLEAP. Receive instant answers with our intelligent AI support.

LiveChat

Need further assistance? Our Client Care Consultants are ready to help. Chat with the team Monday to Friday, between 8:30am to 6:00pm AET.

The Help Centre

Search the Knowledge Base in the LEAP Help Centre for useful help articles, or share ideas with other users through Community.

Client Care

Your Client Success Team

Our Client Success team is dedicated to helping your firm unlock the full potential of LEAP. With a suite of powerful, purpose-built family law features at your fingertips, we’re here to ensure you have the tools, training, and support to run a more efficient, profitable practice.

What to expect from your CSM:

  • In-person or online visits

  • A review of your firm’s goals and requirements

  • Expert advice on how to shape your LEAP experience around the way you work

LEAP Legal Software acknowledges the Traditional Owners of the land on which we work and live, and their continued connection to Country. We pay our respects to Elders past and present. We celebrate the rich stories, cultures and traditions of Aboriginal and Torres Strait Islander Elders from all communities who also work and live on this land.