Real people, real support
Dedicated Support for Family Law Professionals
At LEAP Family Law, we’re committed to helping you get the most out of your software. Our dedicated client care team offers personalised support designed to keep you working efficiently, so you can focus on what matters most - achieving the best outcomes for your clients.
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Meet Your Family Law Client Care Team
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Kane Anderson
Head of Client Success
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Jordan West
Client Success Manager
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Sam Grimstead
Client Care Manager
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Travis Darnley
Senior Client Care Specialist
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Mark Sheiban
Client Care Specialist
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Dragana Vujasinovic
Client Care Specialist
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Zoe Hanley
Client Care Specialist
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Your Client Care Consultants
Need a hand getting the most out of LEAP? Our Australia-based Client Care Consultants are here to help you work smarter, faster, and with confidence.
With deep knowledge of family law and expert training across every part of LEAP, they provide practical, tailored support to help your firm thrive.
Getting in touch with Client Care
AskLEAP
Experience 24/7 support with AskLEAP. Receive instant answers with our intelligent AI support.
LiveChat
Need further assistance? Our Client Care Consultants are ready to help. Chat with the team Monday to Friday, between 8:30am to 6:00pm AET.
The Help Centre
Search the Knowledge Base in the LEAP Help Centre for useful help articles, or share ideas with other users through Community.
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Your Client Success Team
Our Client Success team is dedicated to helping your firm unlock the full potential of LEAP. With a suite of powerful, purpose-built family law features at your fingertips, we’re here to ensure you have the tools, training, and support to run a more efficient, profitable practice.
What to expect from your CSM:
In-person or online visits
A review of your firm’s goals and requirements
Expert advice on how to shape your LEAP experience around the way you work