Personal Injury
Creating a culture of continuous improvement in personal injury practice
February 25, 2026 ・ 4 min read
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Using AI in the personal injury firm: How to avoid improper use
In his latest article, LEAP's Head of Personal Injury, William O'Brien, analyses the main risks AI technology poses, which lie in improper use, and how firms can avoid these by training their legal teams to use AI as a tool, not as an authority.
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Using LEAP to route work to the right authorised person
LEAP's Head of Personal Injury, William O'Brien, explains how LEAP can help PI law firms route work to authorised staff as compliance becomes increasingly complex, with regulators expecting every step to be traceable, auditable, and risk-managed.
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MatterAI: Revolutionising attendance notes and case progression for PI lawyers
Written by William O’Brien, LEAP's head of Personal Injury Law, this article explains how MatterAI transforms attendance notes, chronologies and PI case progression.
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How AI can help eliminate fundamental dishonesty from personal injury claims
Fundamental dishonesty is arguably one of the most pressing issues for personal injury firms. LEAP’s Head of Personal Injury Law, William O'Brien delves into the issue to uncover how AI can be used to spot and eliminate fundamental dishonesty from personal injury claims.
Learn more about our personal injury law software
LEAP delivers market-leading practice management software to personal injury lawyers, providing everything they need to conduct a matter, ensuring efficient progression from start to finish.