Unlimited software support

Following implementation, firms with LEAP are assigned a dedicated Customer Success Manager to provide training, share software updates, and troubleshoot issues unique to your practice. Regular meetings with your advisor helps you optimise your use of LEAP.

Access the LEAP User Portal to view details of your Customer Success Manager.

The LEAP Help Centre is an online resource where you can access training materials, webinars, client forums, product announcements, the HelpDesk and more.

• Browse online help articles

• Create, track and manage support cases

• View product updates and releases

• Post questions or feature requests

• Access LiveChat support

LEAP University is a completely free on-demand training platform for all LEAP users. Access a series of step-by-step courses developed to teach users the basics of LEAP and get those new to the software up and running on the dos and don'ts.

A secure and trusted service, our experienced Transitions Team ensure the seamless migration of your data and are available to scope, give recommendations and execute a thorough and phased migration plan tailored to your needs.

Through the LEAP Partner Network, firms using LEAP can access a range of additional support, training and consultancy services to support them pre- and post-implementation, if required. The network comprises independent LEAP Certified Consultants, Certified Bookkeepers and IT Partners.