Personal Injury
Using LEAP to route work to the right authorised person
January 20, 2026 ・ 3 min read
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Using AI in the personal injury firm: How to avoid improper use
In his latest article, LEAP's Head of Personal Injury, William O'Brien, analyses the main risks AI technology poses, which lie in improper use, and how firms can avoid these by training their legal teams to use AI as a tool, not as an authority.
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Creating a culture of continuous improvement in personal injury practice
How personal injury firms can foster continuous improvement to strengthen compliance, reduce risk and deliver better client outcomes.
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MatterAI: Revolutionising attendance notes and case progression for PI lawyers
Written by William O’Brien, LEAP's head of Personal Injury Law, this article explains how MatterAI transforms attendance notes, chronologies and PI case progression.
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How AI can help eliminate fundamental dishonesty from personal injury claims
Fundamental dishonesty is arguably one of the most pressing issues for personal injury firms. LEAP’s Head of Personal Injury Law, William O'Brien delves into the issue to uncover how AI can be used to spot and eliminate fundamental dishonesty from personal injury claims.
Bring Balance to Your Practice
Discover how LEAP’s all-in-one platform helps UK firms streamline admin, improve client service and create time for healthier, more sustainable work.